IT Help Center

System Status Browser Compatibility

Zendesk Accounts



SMC has 4 different Zendesk portals.

Currently, user credentials are managed separately.  Okta can be used to manage your credentials after your account has been created.

Information Technology Support
Inside Sales Support
Application Engineering Group
Computer Assisted Drawing Group
  • Navigate to the selected website
  • Click the 'Sign in' button 
  • Your will see the Sign In form.  The IT Support form is shown below (all four portals exhibit the same behavior).
  • Click the Sign Up link



Enter you name and email address

Check the 'I'm Not a Robot' box


You should see a registration email shortly.

Complete the registration.



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