SMC has 4 different Zendesk portals.

Currently, user credentials are managed separately.  Okta can be used to manage your credentials after your account has been created.

Information Technology Support	http://usit.1smc.com
Inside Sales Support	http://na.smcusa.com
Application Engineering Group	http://aeg.smcusa.com
Computer Assisted Drawing Group	http://cad.1smc.com

• Navigate to the selected website
• Click the 'Sign in' button 
• Your will see the Sign In form.  The IT Support form is shown below (all four portals exhibit the same behavior).
• Click the Sign Up link

 

Enter you name and email address

Check the 'I'm Not a Robot' box

You should see a registration email shortly.

Complete the registration.