IT Help Center

System Status Browser Compatibility

Zendesk Accounts

Updated:

 

SMC has 4 different Zendesk portals.

Currently, user credentials are managed separately.  Okta can be used to manage your credentials after your account has been created.

Information Technology Support http://usit.1smc.com
Inside Sales Support http://na.smcusa.com
Application Engineering Group http://aeg.smcusa.com
Computer Assisted Drawing Group http://cad.1smc.com
  • Navigate to the selected website
  • Click the 'Sign in' button 
  • Your will see the Sign In form.  The IT Support form is shown below (all four portals exhibit the same behavior).
  • Click the Sign Up link

 

USIT_prompt.png

Enter you name and email address

Check the 'I'm Not a Robot' box

USIT_prompt2.png

You should see a registration email shortly.

Complete the registration.

 

 

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